Contract Conditions

1) Legal conditions for the purchase in The Circle Slippers

These legal conditions of contract, regulate the use of the online store of the website www.thecircleslippers.com, which is responsible for Maria Lourdes Gonzalez Castellano, hereinafter, The Circle Slippers.

2) Applicable regulations.

This electronic contract is concluded under Spanish regulations and specifically under the legal regime imposed by Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE) and General Law 03/2014 for the Defense of Consumers and Users (LGDCU).

The electronic contract will not be filed by a third party and the language for its conclusion is Spanish. These general conditions may be saved and reproduced at any time by the user making a purchase through the options of your Internet browser, and must be accepted before proceeding to the payment of the order.

3) Purchase Process.

Buy in The Circle Slippers is easy and simple, you just have to follow the following steps:

1º.- Select the products that you want to acquire from among those offered by The Circle Slippers. In the product description you will have all the necessary information. If you need to know more do not hesitate, ask us.

2 .- Once selected the / products you want to buy, you must press the "Add to Cart" button, leaving the product in your shopping cart. If you wish, you can continue adding more products to the cart, or proceed directly to the payment.

3º.- After the selection of products, a summary will appear identifying the selected items. Finally, to continue with your order, you must press the button "Order with payment obligation".

4º.- At the end of your purchase, you must register, indicating your contact information and address. In your next purchases you will not have to enter your data again.

5th.- Finally, you must choose the means of payment of your order from among those offered by The Circle Slippers (see section 4).

6º.- Once the order process is finished, The Circle Slippers will send you an email in which the details of the order will be detailed. If you do not receive this email within 24 hours, or if you notice any error in the data entered, please contact us by any of the following means:

Calling 619435602Notifying it in the "Contact" section of this webWriting to the email address thecircleslippers@gmail.com

The Circle Slippers communicates that it has at your disposal claim sheets, in the postal address that appears in the legal notice of this web page.

4) Forms of payment.

The Circle Slippers has several payment methods to facilitate your purchase:

Credit or debit card

PayPal

Next, we specify the conditions for each of these forms of payment.

Credit or debit card

Payment by credit or debit card is made through the secure payment gateway of BANKIA bank. Through this payment method, The Circle Slippers never collects or manipulates any customer data related to your card number. All data is processed directly by the BANKIA bank, so that The Circle Slippers can always offer the highest security, transparency and confidentiality in the transaction.

The cards currently supported by the payment gateway are Visa, Mastercard and Maestro, in addition to those belonging to the 4B, Red 6000 and Servired networks. If you have any questions, contact us and we will assist you to clarify any concerns.

Paypal

Make the payment with your PayPal account. Through this method of payment, The Circle Slippers never collects or manipulates any banking data. All data is processed directly by Paypal, so The Circle Slippers can always offer the highest transparency, security and confidentiality in the transaction.

5) Shipping conditions.

Shipments will be made throughout Europe. The shipment will be made by the urgent courier company GLS.

The delivery time at your home will depend on the destination population.

The shipment will be free to the following countries: Germany, Austria, Belgium, Spain (Peninsular), France, Great Britain, Italy, Luxembourg, Monaco and the Netherlands. For shipping to other countries and islands, please consult us.

In some cases and depending on the availability of the product (stock break), our staff will contact you to give you a solution and to inform you of the delivery time once the selected product is available.

The courier company usually delivers during business hours, so if you have any preference of time for delivery, you can tell us in the comment of the order and will try to comply (to the extent of the route and time possibilities of the transport company ).

6) Taxes, fees and tariffs.  Sale of products to the Peninsula:

The RRP of the items with shipping address to the Peninsula and the Balearic Islands includes VAT.

 Sale of products to Canary Islands Ceuta and Melilla:

The RRP of the items with shipping address to the Canary Islands, Ceuta and Melilla and, in general, any country other than Spain, does not include VAT. The price indicated in each article is the final price of the same for shipments to these CCAA.

The Circle Slippers will not be responsible for the DUA or the import and tax expenses (ISPI, IGIC), fees or tariffs that are generated at the destination customs, if applicable.

7) Pricing policy.

The prices are expressed in Euros, and are valid except for typographical errors. In the event that there is a manifest error in the fixing of the price that appears in the product file, the price established for said product will prevail in the informative email that we will provide when we detect the error.

8) Returns.

In The Circle Slippers we want the satisfaction with your order. Therefore, we provide you with several methods to return an item that may not fit your needs or expectations. Possible cases of return or withdrawal:

A. The product is wrong, has a defect or has been damaged during transport:

We pay attention that all our items and shipments are in perfect condition. Yes, even so, you get an erroneous or defective item, contact us immediately through thecircleslippers@gmail.com or call us at 619435602. Before opening the product, verify that the packaging matches the requested: color, size , finishing, etc. In case of any anomaly, also make an immediate claim, before opening the seal or its packaging.

When the product has been damaged during transportation it is essential that you inform us within 15 days of receiving the goods and that you write down the incident on the delivery note of the carrier.

The products must be returned so that they are protected, including them inside a box or protective bag. The Circle Slippers makes available to the buyer a transport company for the withdrawal of merchandise, completely free of charge. If you wish to return the goods with a transport company other than the one proposed by The Circle Slippers, and the selected transport company offers higher rates, you must assume the difference in transportation costs.

B. Withdrawal:

We do not want you to keep anything that you do not like, that's why you can return an item if it does not fit your expectations. Therefore, according to the provisions of the Consumer Law, you have the Right of Withdrawal, under which you can return the product.

The exercise of this right of withdrawal must be carried out within a maximum period of 14 calendar days from receipt. You must notify us, through the mail thecircleslippers@gmail.com, your decision to desist from the purchase made (you can use the following form of withdrawal form, if you wish). [ATTACH MODEL OF WITHDRAWAL AT THE END OF THIS DOCUMENT]

In order to exercise this right, the product must be in perfect condition and keep the original packaging, as well as all parts. In case the products do not arrive in perfect conditions The Circle Slippers reserves the right to pay a lower amount in the refund, circumstance that will be notified.

The refund of the purchase price will be made once the condition of the merchandise has been verified, through the same means of payment used in the purchase and, in any case, in a maximum of 15 calendar days from the reliable reception of the request of withdrawal, as long as The Circle Slippers is the one who manages the collection of the article. In case you return the item through a transport company of your choice, the 15-day period will begin to compute from The Circle Slippers has knowledge of the shipment of the merchandise or, failing that, from the reception of the same

The expenses of return derived from the exercise of the right of withdrawal, will be borne by the buyer.

C. If you have not received the order yet:

If you have not yet received the order and you wish to cancel or modify it, you only have to inform us of the changes you want to make, without this entailing any cost in case your order has not yet been processed.

If you have received it, the deadline to exercise the right to return is 15 days. The postage charge for return will be borne by the customer, except for change of size.

Contact For Returns:

* Telephone: 619435602 * Notification through this website in the "Contact" section * Email: thecircleslippers@gmail.com

All returns of products, together with their original protected packaging, should be directed to the following address: C / Playa De Samil Nº 7. 28660 Boadilla Del Monte. Madrid

9) Guarantees

All our products are guaranteed nationwide, against manufacturing defects for two years from the date of purchase. The warranty does not include damage caused by misuse or habitual wear.

In case of defective product, we can proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user.

We will respond to the lack of conformity that is manifested within a period of two years from delivery. The consumer and user must inform us of the lack of conformity within two months of having knowledge of it.

Unless proven otherwise, it will be understood that the products are in accordance with the contract provided they meet all the requirements expressed below:

a) They conform to the description made and possess the qualities of the product that we have presented to the consumer and user in the form of a sample or model.

b) Are suitable for the uses to which products of the same type are ordinarily destined.

c) Present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product.

10) Conflict resolution

As this is required by the new European regulations, we inform users of the existence of a European litigation resolution platform for online contracting. Thus, for the resolution of consumer litigation (pursuant to Art. 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform that is available at the following link: https: //webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES

MODEL OF WITHDRAWAL FORM

If, as a consumer and user, you wish to exercise your right of withdrawal, you can do so through this form, which you must complete and send us.

To the attention of Maria Lourdes González Castellano, with address at C / Playa De Samil Nº 7. 28660 Boadilla Del Monte. Madrid, telephone 619435602 and email address thecircleslippers@gmail.com.

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I hereby declare that I am withdrawing from my contract to sell the following product or product list:

(Indicate list of products in respect of which the right of withdrawal is to be exercised)

Order on: (Indicate date)

Name of the consumer and user: (Indicate)

Domicile of the consumer and user: (Indicate)

Order number: (Indicate)

_______________________________________________________________________

Signature of the consumer and user (only if the present form is presented on paper)

Date: